Email Setup on an iPhone

This article will show how to set up email sending and receiving on your iPhone.

The infrastructure behind WebHostingBuzz services is set to assure that emails will work perfectly well on iPhones and other mobile clients.

Add Email account

Go to Settings > Mail, Contacts, Calendars

iPhone – add email account, step 1

Tap Add Account:

iPhone – add email account, step 2

Choose Other:

iPhone – add email account, step 3

Choose Add Mail Account:

iPhone – add email account, step 4

Account settings

Fill in the fields as follows:

• Name: your name;

• Address: your email address (with @domain.com);

• Password: the password for outgoing/incoming servers (make sure you enter the correct password, as specified in cPanel > Email Accounts);

• Description: a short description that will help to distinguish between your accounts.

iPhone – account settings

When done, click Next:

Choose either IMAP or POP and fill out the fields as following:

• Name: your name;

• Address: your email address (with @domain.com);

• Description:a short description that will help to distinguish between your accounts.

Incoming mail server

• Host Name: put your domain name here;

• User Name: full email account username as specified in cPanel >> Email Accounts (e.g. [email protected]);

• Password: the account password as specified in cPanel >> Email Accounts.

Outgoing mail server

• Host Name: put your domain name here;

• User Name: full email account username as specified in cPanel >> Email Accounts (e.g. [email protected]);

• Password: the account password as specified in cPanel >> Email Accounts

iPhone – incoming and outgoing mail settings

Make sure to fill all the fields under Incoming/Outgoing Mail Server.

You will see the following notification:

iPhone – incoming and outgoing mail advanced settings

Tap Details. You should see the following screen:

iPhone – incoming and outgoing mail advanced settings

Press Accept.

You will then be offered to choose the entries to be synchronized. You can just press Save.

iPhone – mail synchronization

After this your new account is ready to use from the Mail app.

If you are having trouble using email with the default settings, please check ‘Advanced’ settings

Advanced settings

Go to:

Settings > Mail, Contacts, Calendars > Account Info

iPhone – advanced email account settings

In order to configure your incoming server, press Advanced:

iPhone – advanced IMAP/SMTP settings

You will see the following screen where you need to press SMTP:

iPhone – SMTP settings, step 1

Please make sure that:

• Authentication is set to Password.

• SSL is set to OFF, port number is 143

• POP: 110, IMAP: 143, SSL: OFF

If you are having issues with receiving mail when using SSL, please try disabling it (remembering to change the server port accordingly) and try checking again.

• Tap on the outgoing mail server:

iPhone – SMTP settings, step 2

You will see the list of all your outgoing servers.

• Choose the primary one (it should be your domain name):

iPhone – SMTP settings, step 3

You will see the following screen:

iPhone – SMTP settings, step 4

Please make sure that:

• The login credentials are correct and ‘Authentication’ is set to ‘Password’

• SSL is set to OFF

• The port specified is 25 in ‘Server Port’ section

If you still have troubles sending email through this port, try putting in 26 instead, as ISP often block port 25 for their internal reasons.

Press Done when you’re finished.